Document Capture

Business information exchange is still dependent on using the medium of paper. However, processing paper acts as a brake on business processes, imposing constraints on speed of processing dependent upon paper shipment and relocation.

By scanning documents into digital images where your postal mail arrives and delivering electronic copies of the documents to your staff, you can streamline document handling and improve completion times for business processes throughout your organization.

Improve document processes and increase productivity

KnowHow offers scanning solutions that can help you efficiently capture paper documents at distributed and remote locations regardless of volume. Paper documents, once transformed into electronic form, can be transported electronically, instantly, anywhere in the world.

The information in these electronic documents can be used in a variety of different ways: firstly, it can be used directly - indexed, stored, searched, retrieved and modified, using a Microsoft SharePoint or Electronic Document Management System; or it can form the content for document exchange in automated information systems that drive real life business processes e.g. the order-to-invoice cycle around provision of goods and services, using Purchase Order, Acknowledgement, Goods Delivery Note, Proof of Delivery and Invoice documents.

• Kofax Solution for Sales Order Processing
   
  To process orders correctly and reduce customer inquires about order status, you need a tool that can both automate your processes and integrate with your existing enterprise systems.  Order processing is a fast-paced operation involving multiple people, departments and critical transactions. Rush orders need to be identified and expedited. Complex orders may need to be routed to specialized staff. And your customers want to know when their orders have been received, are in-process or are routed for fulfillment. But the processes that support your sales orders – such as auditing and customer feedback – are often manual.
   
  This software solution from Kofax provides an automated system for capturing incoming sales orders regardless of the delivery format (fax, paper, email, EDI, and so on), and automatically integrates that data with your back-end systems. It can help manage rush orders, automate customer communications regarding order receipt and progress, and properly route fax communications that were intended for another department. It can even help you better up-sell and cross-sell by delivering automated messages suggesting additional purchases based on the current order.  ...more info
   
• Kofax Intelligent Capture and Exchange for Invoices
   
  Processing invoices can be a challenging task for any organization. In the midst of cost and regulatory compliance pressures, accounts payable departments are striving to improve and extend the services they provide for their own organization, while looking for innovative ways to reduce costs, increase efficiency and enhance business relationships.
   
  This software solution from Kofax decreases the cost, time and effort required to process invoices by capturing invoices independent of the media used, automatically extracting invoice information, providing manual and automatic validations and setting up a seamless communication stream with suppliers.  ...more info

Convert paper documents to electronic data - make them discoverable

The information in documents within your existing paper stores are potentially valuable sources of information.  However in paper form they are relatively inaccessible.  By scanning them into electronic form and converting the image into searchable PDF's, they become searchable and discoverable.

KnowHow has completed a number of projects where these paper stores are scanned and imported into a document management system and made searchable, providing a great deal of useful information and relevant corporate knowledge for knowledge workers.

Document Scanners

KnowHow partners with Fujitsu, a market leading provider of document image scanners for professional desktop, workgroup and high volume production environments, to provide their scanners to our customers.  We can provide you with a scanner to suit every requirement.  ...Data Sheet for Document Scanners (PDF format)

How can we help?

For further information on our extensive range of scanner, or on how you can improve the productivity and efficiency of your document processes, please contact us by phone or email using the contact details at the top of this page, or click here.