Solutions

KnowHow Consulting’s technical expertise has helped organisations across a wide range of sectors to implement Information Management solutions, that answer real and current business needs.

At the core of our solutions are technologies that are proven to deliver significant improvements in individual effectiveness of senior management and other knowledge workers; the resulting gains in productivity deliver clear and rapid Return on Investment for our Clients.

Document Management

The Electronic Document Management System (EDMS) has revolutionised the management of documents as it replaces paper stores with a single electronic system which automates and speeds the handling, storage, search and retrieval of documents.  It empowers professional practitioners, such as lawyers, to quickly and easily manage their own information relating to matters and cases on which they are working.  By enabling documents to be exchanged electronically, and through faster process completion, the EDMS delivers greater productivity for the individual and for the firm.  ...more info

Email Management

Business users are receiving ever greater volumes of emails.  Email systems are groaning under the strain and system administrators are finding it difficult to keep their email infrastructure running efficiently.  From the perspective of records managers and other business users, as email volumes increase it becomes more of a challenge to manage these email messages as important records relating to a given transaction, matter, case or project.

KnowHow can provide scalable email archiving solutions that automate the archiving of emails from the email system, lowering system overheads and improving performance. Email Management can also provide users with the means to file, search and quickly retrieve important emails, since these can be stored against the relevant transaction, matter, case or project, alongside other document types, within an Electronic Document Management System   ...more info

Knowledge Management

No matter how well your business processes are documented, considerable detail relating to the way your organisation actually works and how success is created will be  tied up in the knowledge and expertise of individual members of staff.

By deploying knowledge management technologies, you can capture, refine and improve existing information generated by the most successful team members; such expert information can then be made available to all users, improving their performance and effectiveness, and reducing risk of impact when key staff leave the business.

In addition, the federated searching capabilities of these technologies connects users to multiple internal and external online information sources to obtain relevant best practice knowledge and expertise, which is then presented to the user through a single results page.  ...more info

Portals & Collaboration

Using a single desktop interface to view, access and interact with multiple line-of-business applications, a web-based portal can enable users to collaboratively and securely share information with team members, customers and external partners.

As information is shared electronically, the collaboration system enables team members to be physically dispersed or even within different countries and time zones – the result is the same - accelerated time to project completion, higher productivity and lower project cost.  ...more info

How can we help?

For further information on how you can improve your information management practices and increase the productivity of your knowledge workers, please contact us by phone or email using the contact details at the top of this page, or click here.