News

What Knowhow's been up to
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Knowhow provides Open Text eDOCS DM Support directly to Open Text's customers

12 January 2010

Knowhow’s personalised support service to provide an additional level of service for Open Text eDOCS DM & Collaboration customers.  Click to view full press release

Knowhow expands its Technical Support team

4 October 2009

In line with commercial agreements reached with Open Text to provide 1st and 2nd line technical support to Open Text's customers, Knowhow adds to its technical support team.

Knowhow completes installation of eDOCS DM on Citrix Servers for CME

30 April 2009

As a part of their improve the efficiency of the IT infrastructure, Central European Media Enterprises (CME) commissioned Knowhow to implement and test eDOCS DM and Workshare Professional on their Citrix Servers, implemented on a per-user basis.

Knowhow appoints new Head of Sales & Marketing

2 April 2009

Knowhow Consulting is pleased to announce the arrival of Mark Harding as our new Head of Sales and Marketing.  Mark joins Knowhow after a successful time with Solcara, where he sold Knowledge Management and related software, and BigHand where he worked with Digital Dictation software. Mark possesses that rare combination of strong sales and technical skills and we are in no doubt he will prove to be a big success and very popular with our customers and partners alike.

Knowhow delivers improved AbilityMatch web site for Dept of Work and Pensions

28 February 2009

Knowhow Consulting has delivered a significant enhancement release of the AbilityMatch web site for Dept of Work and Pensions Occupational Psychology Department. The AbilityMatch system was built by Knowhow and is an ASP.NET web application, designed to enable Occupation Psychologists and other trained advisors to assess the capabilities of people with disabilities. The enhancement significantly extends the capabilities of the system, by providing advisors with information on available work solutions to overcome their client’s disability issues and enable them to fulfill their employment potential.

Knowhow delivers the e-Filing System for Mewburn Ellis LLP

3 November 2008

Knowhow, award-winning Open Text partner, has delivered the e-Filing System (eFS) for Mewburn Ellis LLP, one of the UK's largest firms of Chartered Patent Attorneys, European Patent Attorneys, European Trade Mark Attorneys and European Design Attorneys. The eFS is a highly-customised implementation of the Open Text eDOCS DM software that also incorporates Kofax Capture for scanning, which manages and presents all incoming paper and electronic documents and emails and outgoing documents and emails, in a single electronic file by case number. It also incorporates strong workflow functionality to track and manage time-critical activities to completion according to strict standardised schedules, ensuring that trade mark and patent filing deadlines cannot be missed.  Click to view case study 'A Single Electronic Case File'