Knowhow Software Implementation Services

Our consultants are immensely experienced, with IT Consulting track record dating back to 1978. Our software implementation teams combine the highest levels of technical and consultancy capability with a thoroughly professional attitude and approach, designed from the outset to achieve just one thing - to EXCEED the expectations of you, our customer.

Knowhow Consulting prides itself on its ability to design and deliver innovative solutions that provide real business benefits. In fact, we've received two awards from leading companies for our innovative use of advanced technology. One solution delivered a return of capital invested in just seven weeks! If you are looking for an innovative solution to your Document and Knowledge Management challenges, talk to Knowhow Consulting.

Document Management Systems

Knowhow Consulting partner with Open Text to implement Open Text eDOCS DM technologies. However, Knowhow is able to boast in-depth experience in a wide range of document management systems, including Open Text, iManage and Documentum - which sets us apart from many other implementation consultants. This breadth of experience provides us with a unique insight into the capabilities of the best document management software generally that allows us to advise our customers on the most appropriate solutions for their needs.

We have extensive experience in customising document management systems to meet the most demanding of requirements, offering consistently high-quality consultancy and technical implementation skills to a range of clients. We use the concept of prototyping applications where we can implement ideas using a few days of developer effort where others would require weeks.

In addition, our experience is not limited to implementing and configuring the software. We have also built some highly complex and AWARD-WINNING applications upon the capabilities of the underlying DM technology. We have also built a great many integrations for our DM solutions with other back-office systems, such as:

• client/case integrations to practice management systems (e.g. APS-Advance, SOS Practice Manager and Solution6 CMS)
• web content management systems for publishing documents (such as Broadvision)
• custom Unix-based CAD systems (such as CATIA)
• other SQL Server and MS Access database systems

Record Management Systems

Our consultants are experienced in assisting customers to achieve compliance with legislation such as the Data Protection Act 1998 and the Freedom Of Information Act 2000. Through implementing Records Management technologies, our customers achieve increased compliance and benefit from high levels of return on their investment through improvements in productivity and reduced paper management and storage.

An Electronic Records Management System on its own typically does not provide features to support the document creation and management processes within an organisation before a document becomes a record and therefore does not track or provide information on a document as it evolves into a record. In 1999, the Public Records Office set out the functional requirements for such systems and recommends that a combined Electronic Document and Records Management System (EDRMS).

Knowhow Consulting's consultants are highly-trained and able to make the most of Open Text Document and Records Management technologies to provide a completely secure, feature rich, standards-compliant records management solution, that is fully integrated with the document management and knowledge management modules, enabling our customers to manage documents in a secure environment from initial creation to eventual disposal.

Knowledge Management Systems

Our KM implementation teams combine our experienced technical and consulting staff to unlock the knowledge within your existing information sources and make them available to your staff in an easy-to-access web browser interface.

Our consultants are trained to identify and catalogue all of the important information resources within your enterprise, then implement the powerful Open Text Knowledge Management software.

Using this approach our consultants can transform your islands of information that are currently difficult to access (including File Systems, Web sites, RDBMS, Microsoft Exchange, Lotus Notes and many other data sources) into that vital information your staff are looking for, provided when they need it.