Knowhow Business Consultancy Services

Freedom Of Information Act 2000

With effect from 1 January 2005, the Freedom of Information Act 2000 (the FOIA) placed new obligations upon all Public Authorities with respect to the management of Public Records. Whereas the Data Protection Acts concern themselves with 'personal data', the FOIA is concerned with other information stored and managed by Public Authorities.

Knowhow Consulting have a number of consultants experienced in the issues raised by the FOIA. We are well placed to assist Public Authorities in identifying exposures and potential non-compliances with the FOIA.   More Info

Project Management and Mentoring

Our consultants are immensely experienced, with IT Consulting track record dating back to 1978. They have managed projects ranging in size from £30,000 to many millions. They are here to ensure the success of your projects.

Knowhow Consulting can provide you with an experienced project manager to undertake full-time or part-time project management assignments, who has managed many similar projects before and is aware of many of the pitfalls and how they can be avoided. They can also initiate your projects and provide mentoring services for your project management staff to assist them, increasing both their effectiveness and confidence levels. More Info

IT Strategy

Many companies make substantial investments in information technology with no clear vision or strategic direction behind their investment decisions.  The right IT strategy for your business requires an understanding of your organisation, your future business direction and the ongoing and predicted operational requirements of the organisation.

Knowhow Consulting consultants acquire this understanding and apply their extensive IT experience and their wealth of knowledge of current and emerging trends in information technology, to develop an IT strategy study that identifies an IT infrastructure and associated forward strategy that continues to support your organisation as it develops.   More Info

Data Protection Act 1998

The Data Protection Act 1998 came into force on 1 March 2000, and replaces the Data Protection Act 1984. It applies to all organisations and to both structured paper records and electronic records, and covers 'personal data' which means data which relate to a living individual who can be identified: a) from those data, or b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller.

Knowhow Consulting is able to offer organisations a number of experienced consultants able to survey your personal information stores (both paper and electronic) and identify issues of potential non-compliance, then recommend resolutions to those issues, which may require business or technical solutions. We can also provide your staff with training and guidance, to ensure that non-compliances do not re-occur.   More Info

Software Evaluation and Selection

Do you need software for your business, but have no time to engage in the complex and time-consuming product analysis needed to ensure you select the most appropriate one?

Knowhow Consulting has developed a proven, mechanical methodology for evaluating and selecting the most appropriate software for you, our customer. Our methodology sets out clearly the basis of assessment and builds into the process client approvals and verifications to reassure you that all steps are conducted as if you were undertaking the assessment yourself.   More Info

Feasibility Study / Business Case Preparation

Completing a feasibility study or business case for a software implementation project requires extensive knowledge of the benefits of the software to be implemented and a substantial amount of effort and experience to develop return on investment estimates that you can be confident in.

Knowhow Consulting has complete a number of feasibility studies for document management, records management and knowledge management implementation projects. In addition, we have developed business cases to support purchasing decisions, which we have presented at board level.   More Info

Business Requirements Analysis

To provide the correct solutions to business issues and problems, a thorough analysis must be undertaken to analyse problem areas and identify the real issues. To ensure resources in the most cost-effective and productive way, conflicts between requirements need to be resolved, and requirements prioritised. Finally, the requirements need to be documented concisely in a way that all parties can easily understand and agree upon.

Knowhow Consulting's experienced business consultants have completed many business analysis assignments for its clients, either as a purely business activity, or as part of a technology implementation project.   More Info

Document Management

Many businesses spend an inordinate amount of staff time in managing paper, when they should be using their resources more effectively to further develop their business. Many new and developing document technologies can be applied to transform the way you access important business information. HUGE savings in time spent on these activities are possible.

Knowhow Consulting has extensive experience in providing business improvement through better management of documents and business information, through improvement of internal offices systems and processes and through deployment of scanning and document management technologies. Knowhow's consultants can help you to assess your document management problems and requirements, then identify the most appropriate solutions and implement them for you.   More Info

Records Management

Virtually all industries are affected by regulation or legislation that requires record management policies be put in place. From clinical data, to test protocols, to e-mail and instant messages, you need to provide long-term access, audit and retention control of all content in compliance with regulatory and legislative requirements such as Sarbanes-Oxley, The National Archive standard, the European Union’s MoReq Specification, ISO 15489, Section 508 and FDA 21CFR11, the Data Protection Act 1998 and Freedom of Information Act 2000.

Through implementing Records Management technologies, our customers achieve compliance with legislation and benefit from high levels of return on their investment through improvements in productivity and reduced paper management and storage.   More Info

Knowledge Management

Eighty percent of an organization’s business content is unstructured information in files, messages, memos, reports, and proposals created in different formats and stored in many locations. This flood of information begs to be put in context, to be filtered through and made available to those who need it in a format that is meaningful to them. Add to this the need to include structured data from business systems, CRM and ERP packages, legacy data stores, and custom databases and the challenge deepens.

Knowhow Consulting has consultants with many years experience in providing business and technical solutions to knowledge management problems. The correct application of sound knowledge management practices and procedures in your business can increase the reuse of information and increase the capability and responsiveness of your staff.   More Info